My Professional Resume

EDUCATIONAL BACKGROUND

  • University of Phoenix Online
    • Bachelor of Science degree in Information Technology - January 2006.
  • Chandler Gilbert Community College - Chandler, Arizona
    • Associates of Applied Science degree in Microsoft Networking Technologies - May 2003.
  • Mesa Community College - Mesa, Arizona
    • Associates of Applied Science degree in Computer Information Systems - May 1999.

PROFESSIONAL EXPERIENCE:

  • Merchants Information Solutions, Inc., Phoenix, Arizona - October 2006 to Present
    • Web Administrator, IT Department
      • Maintain company intranet and multiple internet sites.
      • Develop new layouts and designs for internet site redesigns.
      • Interact with different department members to coordinate new concepts and graphics for website.
      • Contribute artistic web design skills to existing company products to help improve user interaction.
      • Provide search engine optimization skills to help improve company rankings.
      • Accomplishments:
        • Developed skills in Microsoft .NET C# programming.
        • Became familiar with Microsoft Visual Studio 2005 development interface to design new websites.
        • Visual enhancment to all of the websites for a more professional and contemporary look.
        • Provided major rennovation and makeover to the existing corporate website.
        • Contribute time saving techniques and standards for ease of website creation.
        • Introduced Microsoft SharePoint Services as a replacement for existing intranet infrastructure.
        • Drive web traffic to all four of the sites owned and maintained by Merchants Information Solutions, Inc.
  • Personnel Profiles Employment Screening, Inc., Mesa, Arizona – October 2003 to October 2006
    • Network Administrator/Webmaster/SEO, IT Department
      • Setup new user accounts.
      • Maintain network servers and operating systems.
      • Troubleshoot network connectivity issues.
      • Build, purchase and install network servers.
      • Maintain company web site.
      • Develop new pages to market the company.
      • Use search engine guidelines to rework pages and gain better rankings.
      • Create original utilities to attract interest in site.
      • Accomplishments:
        • Acquired skills in ColdFusion programming.
        • Successful development and implementation of a Customer Service application to track customer calls.
        • Developed SEO skills and successfully advanced company web site in search engine rankings.
  • Federal Communications Group, Inc., Tempe, Arizona - July 2002 to October 2003
    • Cable Installer
      • Perform installation of network cabling systems including, coax, CAT5, CAT5E, CAT6, OSP, and fiber cables.
      • Terminate cable ends to RJ-45 modular jacks, patch panels, 110 blocks, etc.
      • Demo old cabling systems in preparation for new cabling systems.
      • Accomplishments:
        • Learned how to properly install network cabling and to terminate to multiple vendor devices including Krone and Avaya.
        • Certifications obtained:
          • Confined Space
          • Fall Protection
          • Scissor Lift
  • Telonics, Inc. - Mesa, Arizona - March 1995 to February 2002
    • Computer Tech/Network Administrator/Webmaster, IS Department - May 1998 to February 2002
      • Assign user accounts, privileges, and permissions for network access.
      • Set up user workstations including computers and software used within the company.
      • Install network hardware including CAT5E cabling, hubs, and print servers.
      • Stay in touch with current technology in order to make financial decisions about necessary computer and software updates.
      • Perform routine maintenance on network, and user workstations as necessary.
      • Provide instructional support for network users on how to use provided software to benefit Telonics.
      • Maintain helpdesk documents for users including documentation of software uses, hardware settings, problems, general information, etc.
      • Update and create new web page documents for the Telonics web site.
      • Create solutions to allow customers easy access to product documentation.
      • Accomplishments:
        • Contribute time saving ideas by gaining knowledge of network, and network operating software.
        • Simplify user workstation setups by obtaining and applying skills in network software administration and deployment.
        • Gain understanding of HTML, JavaScript, VBScript, and CGI scripts to develop web pages.
    • Computer Aided Draftsperson, Documentation Department - March 1995 to May 1998
      • Produced assembly aid documentation for product assemblers in a timely fashion to meet production needs.
      • Designed mechanical parts for engineers to meet project requirements and designs.
      • Interfaced with engineers and workers in an effort to understand products needing to be documented.
      • Maintained database with part information, document revision tracking, inventory, etc.
      • Trained new Documentation Team members.
      • Accomplishments:
        • Helped to develop and maintained drawing formats to aid in drawing time and set standards for drawing expectations.
        • Developed decision-making skills in order to assist in inventory control, stocking of materials, etc.

SPECIAL SKILLS:

  • CompTIA A+ Certified.
  • Microsoft Certified Professional - Windows 2000 Professional.
  • FCRA Certified.
  • Excellent working knowledge of Windows operating systems including
    • Desktop Operating Systems
      • Windows 9x
      • Windows NT Workstation 4.0
      • Windows 2000 Professional
      • Windows XP Professional and Home Edition
    • Network Operating Systems
      • Windows NT Server 4.0
      • Windows 2000 Server
      • Windows Server 2003
  • General experience with Novell Netware 3.12, and Red Hat Linux.
  • Excellent working knowledge of Microsoft Office applications including
    • Word
    • Excel
    • PowerPoint
    • Access
    • Outlook.
  • Excellent skills in HTML using Dreamweaver 8, FrontPage 2000, Microsoft Visual Studio 2005. Continually developing skills in JavaScript and PERL.
  • Microsoft .NET 2.0 programming skills.
    • C# Programming
    • ASP.NET Programming
    • Silverlight
  • ColdFusion MX7 development skills.
  • SQL database management and development skills.
  • Excellent CAD skills using AutoCAD LT.
  • Excellent understanding of computer hardware, computer maintenance, and networking equipment.
  • General programming skills in Basic, Visual Basic, C and Java.
  • Ability to adapt to new computer systems quickly and easily.
  • Excellent Language skills in Mandarin Chinese.

References available upon request.

John Crismon